Privacy Policy at Casino Pin-Stars

We are committed to protecting your personal privacy. We only collect the necessary information required to process your registration, verify your identity in compliance with Know Your Customer (KYC) protocols, and ensure the proper functioning of our services.

By creating an account, you automatically agree to the data collection and usage policies outlined below.

Data Collection and Storage

We collect and process the following information:

• Account Information: Data provided during registration and any updates made to your profile.
• Communication Records: Messages, emails, and support requests, including chat history.
• Financial Transactions: Deposits, withdrawals, bets, winnings, and bonus usage.
• Responsible Gaming Data: Gambling patterns analyzed to ensure compliance with responsible gaming standards.
• Third-Party Verification Data: Credit history, identity verification, and fraud prevention details from external agencies.
• Technical Data: Device details, operating system, browser type, and network information.
• Gameplay Information: Bet history, session duration, high scores, and in-game activities.
• Usage Analytics: Page visits, time spent on the platform, browsing activity, and interaction logs.
• Anonymized Data: De-identified information used for analytics, advertising, and research purposes.

Cookie Policy

We use cookies to enhance user experience, optimize website performance, and facilitate login procedures.

Users can disable cookies via their browser settings, but doing so may impact website functionality. Unless manually blocked, cookies will be stored and used for site improvements and personalization.

How We Use Your Data

Your personal data is processed for the following purposes:

• Account Management: Ensuring seamless access to the platform.
• Service Optimization: Improving website performance and user experience.
• Identity Verification: Compliance with legal and regulatory requirements.
• Responsible Gaming Measures: Identifying potential gambling issues and implementing protection strategies.
• Security and Fraud Prevention: Detecting violations of policies and unauthorized activities.
• Marketing & Advertising: Delivering relevant promotions and tournament updates.
• Regulatory Compliance: Meeting obligations under gambling laws, KYC, and AML regulations.
• Research & Analytics: Studying usage patterns to enhance platform features.

Data Sharing and Disclosure

We do not share your personal data with third parties except in the following cases:

• Legal Requirements: If mandated by law, regulatory bodies, or government authorities.
• Fraud Prevention: Sharing data with security agencies to detect fraudulent activity.
• Service Enhancements: Providing anonymized data for research, advertising, or statistical purposes.

Your personal information is never sold to external organizations.

User Data Rights

You have the right to:

• Access and review your personal data.
• Request corrections or updates to inaccurate information.
• Restrict or opt out of data processing (subject to legal obligations).
• Request deletion of your data where applicable.
• Withdraw consent for specific processing activities.

To exercise any of these rights, contact our Support Team via email.

International Data Transfers

As we operate globally, your data may be transferred to jurisdictions outside the European Economic Area (EEA). We take all necessary precautions to ensure that your personal information remains protected under industry-standard security practices.

For further details regarding international transfers, please reach out to our Support Team.

Data Retention Policy

We retain personal data for as long as your account remains active. Additionally, we may store your information for regulatory compliance, fraud prevention, and responsible gaming monitoring.

Retention periods are determined based on legal, contractual, and operational obligations.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy in accordance with business needs and regulatory changes. Any updates will be reflected on this page, and users are encouraged to review the policy periodically.

Contact Information

For any questions regarding this Privacy Policy, please contact our Support Team via email.